What payments do you accept?
We currently accept the following methods of payment: Visa. Mastercard. American Express. Amazon Pay. PayPal. Klarna. We accept credit gift cards provided by one of the above-mentioned credit card pr…
How will I be refunded if I paid using Klarna?
If you have paid for your order with a card, the refund will be made back to your original method of payment. If you have not paid the statement yet, then the refund will reduce the statement or canc…
What if I cancel or return my order and I paid using Klarna?
Once we have canceled your order and issued your refund, Klarna will cancel the statement and refund any payments that have been made. Whatever payments that are outstanding will be canceled.
How can I reach Klarna?
You can reach Klarna anytime at https://www.klarna.com/us/customer-service/.
Why have I not been offered Pay Later?
Although Pay Later is widely promoted it is not always universally available. The Pay Later method is automatically generated by algorithms that are dependent upon a number of factors including the a…
Why have I only been accepted for a certain order value?
This is the maximum amount of credit Klarna will offer you at this time. You are welcome to contact Klarna support for more information.
Is there a fee to use Buy Now, Pay Later with Klarna?
There is no fee to use Buy Now, Pay Later. If your invoice is not paid by the due date, you may be subject to a late fee.
Do I have to live in the United States to use Klarna?
Klarna supports payments for several countries. You can view a full list here
How do Automatic Payments Work with Klarna?
If you have chosen Pay Over Time, 4 equal payments are collected bi-weekly from the card details you provide at purchase. All scheduled payments are communicated to you by email and you can review yo…
How can I increase my chances of getting approved by Klarna?
To give Klarna the best chance of accepting you for Pay Over Time or Buy Now, Pay Later, you should: Use your full name. Ensure your billing address is accurate and up to date (this should be where y…
Does Klarna charge interest?
No, Klarna does not charge any interest if you opt for them as a payment option at checkout. If your payment is late, you may be subject to a late fee.
Does Klarna Perform a Credit Check?
When you choose to pay in 4 interest-free installments, pay through in-app shopping, or pay later in 30 days, Klarna may perform a soft credit check. This type of check will not impact your credit sc…
How does buy now, pay later work?
If you’re eligible for pay later, your order will be delivered to you before you have to pay. Once your order has shipped, you’ll receive an email with instructions to pay. You’ll have up to 30 days…
How does Pay Over Time work?
This option allows you to split your payments up into 4 bi-weekly payments. At the time of purchase, you are required to pay a quarter of the price upfront, and the remainder will be split into bi-we…
How do I checkout using Klarna?
Klarna is available during the payment process after you input your contact information, shipping address and select your shipping method. It will show as a payment method at the payment stage. Just…
Can I pay off my balance early?
Klarna (US customers) - Yes, if you want to pay your entire order off early, simply login to your account on klarna.com or through the Klarna app, click the ‘Spending’ tab, choose the purchase you wa…
What's Hair Now Pay Later?
We offer one different financing option for our customers in the United States: United States: Klarna.