Do I have to pay for the shipping of my return or exchange?

Atul Shastry Updated by Atul Shastry

Yes, return shipping costs are assumed to be the responsibility of the customer, and you can reach out to us at customercare@shopuntangled.com or use our help center to initiate a return.

How did we do?

Why are Untangled Hair extensions non-returnable if opened?

When will I receive my refund?

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