Why is my tracking number invalid?

Atul Shastry Updated by Atul Shastry

If your tracking number shows as invalid and it’s been less than 2 business days since you received your shipping confirmation email, please continue to wait. Carriers can sometimes take 1-2 business days to update their online tracking information.

If your tracking number shows as invalid and it’s been more than 2 business days since you received your shipping confirmation email, please contact our team at customercare@shopuntangled.com for help.

How did we do?

My package hasn't arrived and it's past the delivery date.

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