My tracking hasn't updated from label created.

Atul Shastry Updated by Atul Shastry

If your tracking hasn’t updated from label created but your package is still within the delivery window provided, please continue to wait. In some cases, carriers may take a few business days to scan the package and begin to move it through transit, or they may forget to scan the package entirely, but it’s still in transit. If the delivery window provided has passed and your tracking information has still not updated from label created, please contact our team at customercare@shopuntangled.com and we’ll be happy to help you further.

If your tracking hasn’t updated from label created and your package is past the delivery window provided, please contact our team at customercare@shopuntangled.com and we’ll be happy to help you further.

How did we do?

What do I do if my tracking stopped updating?

My tracking shows my package was delivered, but I haven't received it. What do I do?

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