When will I receive my refund?

Atul Shastry Updated by Atul Shastry

A full refund will be provided to the original method of payment after we have received, inspected and confirmed that the returned hair extensions were not opened. Once your extensions have been delivered back to our warehouse, this can take up to 1-3 business days to finalize. If you have paid via Klarna, any payments will be refunded and any scheduled payments will be cancelled.

Note: Most financial institutions will take an average of 3-5 business days to process the refund, however, it could take longer. Please allow up to 7 business days for your financial institution to reflect the refund on your statement prior to contacting us. For more information, we recommend contacting your credit card provider.

How did we do?

Do I have to pay for the shipping of my return or exchange?

When will I receive my exchange?

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