My package hasn't arrived and it's before the delivery date.

Atul Shastry Updated by Atul Shastry

If your package hasn’t arrived but it’s still within the delivery window provided on our website, please be patient and wait the full delivery timeframe before contacting the carrier and our team. Carriers can sometimes experience delays, but your package is still on its way to you! If you have any questions, feel free to email our Untangled Support team at customercare@shopuntangled.com - we'll be happy to help.

How did we do?

My tracking information shows “clearance event”. What does that mean?

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